Kia Sorento service call

Kia Sorento service call
Kia Sorento service call

Kia Corporation, commonly known as Kia is a South Korean multinational automobile manufacturer headquartered in Seoul, South Korea. It is South Korea's second largest automobile manufacturer after Hyundai Motor Company, with sales of over 2.8 million vehicles in 2019.

The 2021 Kia Sorento is a midsize SUV that offers a wide range of features across its various trim levels. Some of the notable features available in the 2021 Kia Sorento include:

Engine Options: The Sorento offers a choice of several powertrains, including a 2.5-liter four-cylinder engine producing 191 horsepower and 182 lb-ft of torque, a turbocharged 2.5-liter four-cylinder engine with 281 horsepower and 311 lb-ft of torque, and a hybrid powertrain combining a 1.6-liter four-cylinder engine with an electric motor for improved fuel efficiency.

All-Wheel Drive (AWD): The Sorento offers an optional AWD system for enhanced traction and stability in various driving conditions.

Transmission Options: Depending on the engine choice, the Sorento comes with an eight-speed automatic transmission, a six-speed automatic transmission, or a continuously variable transmission (CVT) for hybrid models.

Safety Features: Standard safety features include forward collision warning, automatic emergency braking, lane departure warning, lane-keeping assist, adaptive cruise control, and a driver attention monitoring system. Higher trim levels may offer additional advanced safety features such as blind-spot monitoring, rear cross-traffic alert, and a surround-view parking camera system.

Infotainment System: The Sorento features an infotainment system with an 8-inch touchscreen display (larger on higher trims), Apple CarPlay, Android Auto, Bluetooth connectivity, and multiple USB ports. Navigation may be available on higher trim levels.

Interior Comfort and Convenience: Available features include a power-adjustable driver's seat, heated and ventilated front seats, heated steering wheel, tri-zone automatic climate control, panoramic sunroof, and leather upholstery.

Exterior Features: Depending on the trim level, the Sorento may offer LED headlights and taillights, roof rails, a power liftgate, and 20-inch alloy wheels.

Driver Assistance Technology: The Sorento may come equipped with various driver assistance technologies such as rear parking sensors, blind-spot monitoring, rear cross-traffic alert, and a head-up display.

Cargo Space: The Sorento offers ample cargo space for its class, with a flexible cargo area that can be expanded by folding down the rear seats.

Available Trim Levels: The Sorento is typically offered in multiple trim levels, such as LX, S, EX, SX, and SX Prestige. Higher trim levels tend to offer more features and amenities.

These features may vary depending on the specific trim level and optional packages chosen for the 2021 Kia Sorento.

Are you looking for a Kia Sorento service call? When you need a quality Auto Mechanic FAST, you can trust an Auto Helpers Expert to provide you with professional, friendly, and quality service.

The Auto Helpers Mechanics have years of automotive know how, they offer the best in automotive service. Our expert mechanics have repaired numerous Kia Sorento vehicles for all types of clients. We pride ourselves on being able to provide our clients with top rated professional service. We will help you when you are looking for a Kia Sorento service call.

Why use us?

  • Are you looking for a Kia Sorento service call
  • We know Your Car
  • We Service Most Makes and Models
  • We Have A Nationwide Warranty
  • Partnership - We don't just work for you, we partner with you. All our mechanics have longstanding relationships with customers across the country.
  • Transparency - If you need a repair, our mechanics can show you exactly why. We're committed to customer satisfaction 100% of the time.

Give us a chance and use our Kia Sorento repair services. Call us today for help when you are looking for a Kia Sorento service call.

An auto mechanic performs repairs and diagnostic tests on vehicles such as cars, vans and small trucks. Some will perform maintenance on heavy vehicles, while others specialize in off-road vehicles or parts such as engines, tires and brakes.

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Product Reviews:


Multiple Issues on 2004 Sedona - Let's see where to begin. I bought it new for $15k. Well equipped with lots of stuff standard. I suppose this lures most people in along with the 100k warranty. Within the first 1,000 miles, the starter went out. Infamous brake issues started around 12k. We have replaced the rotors on it three times and getting ready to do the 4th set this week. The vehicle currently has 100,600 miles. The AC capacitor went out at 59k, just under the 60k bumper to bumper expiring, so we got that repaired for nothing. The starter went out again around 70k and that cost $300.00. Wheel bearing have been replaced. A compressor went out around 80k and that cost $400.00. The climate control distribution doors don't open, so air barely blows into the compartment. Rear climate control hasn't worked for years. The coolant lines that run back to the rear unit literally rusted through and the mechanic had to plug the lines and route it so rear climate control isn't even possible. The rear brakes didn't seem to be working, so I took it to a mechanic who pulled the drums and said the shoes hardly looked worn and that the entire rear system had probably been hung up/frozen for years. He tried to free them up and thought he did, but I still don't think they are engaging. Thermostat has been replaced 2 or 3 times and I believe the water pump once. It's very heavy and gets terrible gas mileage, 18-20 miles/gal. I will say, knock on wood, that so far, the drive train has been solid. We have taken it on several long distance trips and have been very fortunate to have not had any problems on the road other than wondering if the brakes would fail at any moment, sweating in the backseats and hoping it wouldn't overheat. Other than that, it has been great!

Dave of Neola, IA
consumeraffairs.com


The paint is so cheap! It started peeling 2 years after it came out & months after I bought it! Also, I had to replace tires right away. I heard these are issues with a Kia. I won’t purchase another one.

Myrna of San Diego, CA
consumeraffairs.com


I brought my 2009 Kia to the dealership for a free upgrade on the covers for the back of the rear seats. And they also completed a free ECM upgrade according to Kia's recommendations, without consulting me before doing so because Kia states that they have the right to do any and all upgrades without asking the owner of the vehicle while the vehicle is on their property and being serviced. I wouldn't have stopped them before or after, why should I, any free upgrade for my vehicle is great... but about a week or so later, my transmission started jerking when the automatic transmission downshifted from 2nd gear to 1st gear. I brought it back to the dealer and they said that since there were no warning lights or codes for the problem, they didn't know what to do. So they waited for info from their tech line. Time went by so I made an appointment for them to check my transmission fluid level again. Being it’s a sealed transmission, I am not qualified to check it and according to Kia Corporation, this transmission fluid in the V-8 is Lifetime, no regular changing is needed. The fluid costs around $80 a quart!!!!! Really???I brought my Kia Borrego to the dealer for the appt to check the transmission fluid level and the service manager said that they couldn't check the level until I prepaid for a couple of quarts of fluid due to the high price of it per quart and also that they didn't have any at the dealership and would have to special order it and receive the fluid before they checked the transmission fluid level. I'm fuming! So, I politely with a smile showed the service manager their maintenance service checklist that they performed on my vehicle when they did the ECM upgrade. On it, it says that they checked all fluid levels and checked my transmission fluid level and it was signed. The service manager quickly declined saying they couldn't check it and didn't check it. So they were falsifying documents by saying that they did but now they don't. A few days later I made an appointment to talk to the Owner of the dealership. And after a bunch of defying belief of my issue, he supposedly bypassed the service manager and asked the mechanic directly if he checked the fluid and the answer was yes. Hmm, as for the hard jerking of the transmission, the Owner says that that is normal, most Kia vehicles downshift hard. He said that his Kia downshifts hard!! It's getting deeper.So I brought my Kia to a different dealership in a different city and their solution, remove the transmission and a used transmission was installed due to my extended warranty outside of Kia. A few months later, the hard downshifting starts again, mostly when the motor is cold, not from the weather, just after setting for a while. I brought it back to that dealership and they reset it back to its norm and made it worse. Now it’s doing the hard jerking all the time at the 2 to 1 downshift. From the get go, I told both dealerships and warranty people my thoughts and I blamed it on the ECM upgrade. Why would two transmissions give me that same problem?? My original transmission had around 90,000 miles. The used one had 30,000 miles. I've put over 4,000 miles on the used one. I'm waiting on answers from the second dealership on how they plan to correct this problem again. I'm tired of all of this. I want my vehicle repaired correctly. I have an extended warranty up to 100,000 miles and a 1 year warranty on the used transmission that is in the Kia Borrego now. Any ideas or help will be greatly appreciated.

Richard of Lake Charles, LA
consumeraffairs.com


I bought my Sorento new, it is a 2009. Running loud. It has 77K miles and the diff. rear end is bad. I cannot believe there is not a recall as many complaints as I have seen posted on the net. There needs to be a class action lawsuit! It can lock up while you are driving or explode!!! How many people have already wrecked because they just thought it was just sounding a little loud. I really thought it was just my tires or something. This is going to eventually be a giant recall like Toyota had, but as we all know it takes a few people dying first. I will keep all you Kia owners in my prayers. As for me....I am going to trade mine in for a Honda while it at least looks like it will run!

kathy of Nashville, TN
consumeraffairs.com


I have a 2018 Kia, Sorento. I have been trying to get blind spot mirrors since the the day I purchase it in Nov. 2017. After being told by the dealer's salesman, then parts department (Napelton Kia in Elgin, IL.,) I contacted KIA online. I had a chat with 'Alexis' (Friday 6/29/18 at 5:14 CDT). When asked why I couldn't look up parts for my 2018 KIA Sorento, she replied that the parts department had not update (sp) them yet. I should contact their "parts specialist" sometime MON-FRI from 6:30 A.M.-5:00 P.M. PST. When I said that not having someone to answer parts questions all the time was archaic, the conversational attitude changed. I told her that I had purchased 2 new KIA's this year for cash, her reply was "We do not accept cash, sir. You must be confusing us with the dealer". Of course I was talking about the dealer! I can't buy from the manufacturer! That doesn't change the fact that I spent over $40,000 with this company. All I got was the corporate run-around from them. Very disappointed and wish I had bought the Subaru's I had been looking at.

John of Huntley, IL
consumeraffairs.com


I was driving in my 2012 Kia Sorento on a beautiful 60 degree last month (November) and my sunroof suddenly exploded. It sounded like someone had shot at me. The glass shattered and fell all over me. Luckily there were no other cars around and I remained calm as possible. I had glass all over me. I had large pieces to tiny shards of glasses in my lap and all over the car. I drove the car to the dealership to find out I was the third one in the last couple of months this has happened to. Upon doing some research on the Internet, this is becoming a Huge concern with 2012-13 Kia Sorentos. This has happened to several people. The dealership had my car for about 3 weeks. Kia did fix it at no cost to me. However, I am very lucky I was not hurt or even dead. This is a problem that needs to be investigated so someone does not get hurt.

Tammi of Rogers, AR
consumeraffairs.com


One of the best cars I've ever bought. It drives so good and very comfortable seating. It has the best warranty on the market (10 years) and for half the price of other vehicles that are similar in style and performance I am very pleased with my Kia Sorrento. It is a great SUV for our family. Go test drive one and see why there are so many Kia Sorrento's on the road today. I paid $23,000 out the door for a brand new 2018 SUV. I did a lot of homework and bought at a good time saving over $10,000 on my vehicle. I would definitely recommend buying a Kia. I'm happy with mine and will be buying another one soon in the future.

Wynn of North Las Vegas, NV
consumeraffairs.com


1 week after purchasing a new 2014 Soul we took it back with concerned with a really bad bog when trying to accelerate. At that time we was told by Kia of Dayton service center said that that was just the way they were. Being an ASE certified tech for over 35 years experience I was not too happy with that answer basically saying that their vehicles all run like crap and this was normal. Then my wife tells me that the transmission started to get hard to shift. Now this is at 7500 time for our first oil change, so we take it in for our first oil change and check about the transmission.After 1,200 dollars later they said damage was due to my wife's driving and would not warranty anything. But the funny thing is that our 2003 Saturn Vue has 139,000 miles on it. I've taught my daughter how to drive it and my wife drove the car everyday and has all original clutch in it. So you tell me if a person can drive one stick shift car for over 10 years and a brand new Kia Soul 7 months and needs a new clutch. Just ask yourself how good of a vehicle did Kia build. Well I would not trust ours to take out of town. I mean would you put your family in a car that has been broken since new? Of course not. So I did what I would advise every other Kia owner do the same - go buy a real car.

J Keith of Dayton, OH
consumeraffairs.com


Last Friday it was raining and I was parked in a stall at the grocery store. I was on the phone (which comes through the radio) when I heard a loud "POPPING" sound and the radio went off and the screen completely black. I took the vehicle to AutoZone first as it was believed to be the fuse. The fuses were fine not blown. I then took the car to Car Pros Kia in Carson on Avalon Blvd. They charged me $118.00 for a diagnosis ($668.00) & then they say that the radio is blown. They would have to send it out for repair which would be $550.00 ($668.00-$118.00) and if they found something in it like coins & or toys/foreign objects then it would be an additional $1,500.00 on top of the $668.00. I asked if it was covered and because my car had 106,000 miles it was not covered! Out of ALL of the cars I've owned this has got to be the worst. 3 MOS after owning it the stitching in the rear seats and the drivers seat began to come apart and of course this too wasn't covered under the warranty. I purchased this vehicle new (traded in my 2006 Volkswagen Passat, which was the worst decision I've ever made. They don't care about their customers. I will NEVER purchase another KIA.

Gretchen of Palmdale, CA
consumeraffairs.com


I purchased a Kia Sorento back in '03 and have always taken my car for major services to the same dealer since. Recently, my car has had a vibration on acceleration and runs sluggish. There is a rattle on acceleration as well. To make my story short, I took it to the dealer and they "checked" it out and told me it needed spark plugs and wires replaced to a sum of $469.00. I got it done. A week later, I was having the same problem. I made another appointment. They "checked" it again and said it needed coils to the sum of $444.00. I asked if this will take care of the problem. They said yes. Today, 4/9/12, my car was towed to the dealer: same problem, only worse! The dealer said they will "check" again, but they will not cover the fix if it is something else. I told them that’s what they told me that was wrong; therefore, I am not paying one more cent!

Fabian of York, PA
consumeraffairs.com

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